Unfortunately our community drop in sessions with your Community Housing Officer have been suspended until March 2026. We will provide an updated timetable in March.
As of January 2nd 2025, Coastal Housing and RHA merged to form Beacon. You can still continue to contact us using your normal method.
Want to know more about how rent and service charges are set?
Looking for our recent annual report? Interested in our lettings policy? You can find all this information in our document library.
Did you know you follow us and stay informed about service updates, job alerts and much more over on our Facebook page? You can also contact us on Messenger during office hours. Head over to our Facebook page to stay updated!
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IMPORTANT UPDATE
Please bear with us over the next few weeks as we make changes to our housing management service. This means next week we will have a number of phone line closures:
Tuesday 3rd February – Both our Customer Services lines will be closed from 10am-2pm
Wednesday 4th February – Our Rent Management Team will be closed
Thursday 5th February – Our Customer Services line for Swansea will be closed from 9.30am-12pm
During this time you can still contact our repairs service as normal.
From Monday 9th February we will be moving to one number and no matter where you live, you will be able to call Customer Services, Repairs and Rent Management Team on 01792 429700. We will also be launching our new website www.beacon.cymru
Our housing management service will also be operating a reduced service from 2nd – 13th February.
These changes will mean an improved service for new and existing residents.
Thank you for your patience and understanding.