A different approach to work

At Coastal we’re a team in the truest sense of the word. We value relationships highly, so we invest in them daily. As a result, our workplace culture is open, trusting and respectful. It’s also safe, which we think is pretty critical to encouraging new ideas and approaches.

We employ almost 300 people across south west Wales and we trust every single one of them to know, and do, their work in the way that gets the best results for residents, the local community and the planet.

If this sounds like something you’d like to be part of, come join #TeamCoastal.

It’s a kind of magic*

Chances are you won’t have worked anywhere quite like Coastal before. We don’t impose rules on our people, instead everything from the culture to the office environment is designed to give people choices, work how they want, play to their own strengths.

Our teams are encouraged to experiment and innovate in order to find new ways of creating value for people, communities and places. And they do this really, really well.

At Coastal we think and act a bit differently. You can absolutely see and feel this but it can be kind of hard to put into words.

It’s a balance between the belief that anything’s possible and the discipline of remaining constructive, relevant and valuable throughout everything we do. Our approach doesn’t conveniently fit into an acronym or under a set of buzzwords. Instead we call it The Coastal Way and you can read more about it here.

*This is an actual quote about our workplace culture from an external company that had been working with us quite intensively for a few days. It wasn’t Freddie Mercury but it’s possible he’d have said something similar. 🙂

Rod, Facilities Manager, "I love the people, both whom I work with and for. Coastal give me the freedom to be able make decisions but with the knowledge that it's ok to make mistakes, as long as you learn from them."

Adam Electrical Operative ""The team at Coastal really trusts you to get the job done and to make decisions, of course you can call someone for support, but they trust my judgement when on a job of what needs doing."

Rachel Creative comms assistant "When you come into work it's like being with a family of friends. Coastal really cares about us."

People love working at Coastal

We’re not making that up because it sounds good. 91% of our people would recommend Coastal to others as a great place to work. (Feb 2020)

Over 51% of our team have been with us for 5 years or more. We think that says a lot about our people feeling valued, respected and able to progress within the company as well as toward their own development goals.

We offer excellent terms and conditions, tailored towards employee health, wellbeing, flexibility and personal growth.These include:

Flexible working
Enhanced company sick pay scheme (after qualifying period)
25 days holiday per year, increasing to 30 days after 5 years service
2 additional days leave at Christmas because, well it’s Christmas!
Defined Contribution pension, with included life assurance of 3 times your salary
Enhanced family friendly leave
Permanent Health Insurance (after qualifying period)
Free eyecare
Free annual health checks / screening
Free flu vaccinations
Free tea, coffee, filtered water and selection of milks (vegans – we’ve got you covered)
Paid professional subscription, where it relates to your role
College sponsorship with time off for study and exams
Career breaks
Employee rewards portal for discounts and cashback
Employee assistance programme
Salary sacrifice schemes
Long service recognition scheme

Stuart - contract and quality manager ""Housing has various areas where skills from other industries are valued and transferable. Coastal also offers a flexible work life balance and supports my career goals while ensuring I can work to best suit my parenting needs."

Hannah housing officer"The people are amazing and it's so supportive. I am always encouraging my friend's if they are looking for work to try Coastal. I absolutely love it."

Hedd, Multi Trade Assistant, "There is a feeling of belonging, you just feel welcomed."

Recruitment Process

If you’d like to join #TeamCoastal and we’ve posted a job you’re interested in, you can apply online 24/7 right up until the job advert closes. We post the time when applications will close as well as the date.

You can save your progress through our online application system so you don’t need to do the entire thing in one go.

Here’s a whistlestop tour of our typical recruitment process so you know what to expect:

Complete and submit the application form online before the closing date and time shown
We’ll review all applications and let you know whether or not you’ve been shortlisted
If you are, we’ll invite you to come and meet us for an interview – we include interview dates in the job listings where we can
Alongside interview, we might also ask you to complete some tasks or tests, depending on the role you’ve applied for
If you’re successful, we’ll make you an offer (hopefully one that you can’t refuse!)
Once you’ve accepted our offer, we’ll follow up your references and check your eligibility to work in the UK – if the role requires it, we’ll also carry out a DBS check
Once that’s all done, we’ll send you a contract and confirm your start date
Welcome to #TeamCoastal! There’s a 6 month probationary period from your start date and your manager and HR will support you throughout.

We always make time to talk

If you’d like to have a chat about a current job advert there will normally be a contact name and number included for the best person to speak to.

You can also contact our lovely HR team at vacancies@coastalha.co.uk or by calling 01792 619333 during office hours.

Whilst you’re welcome to contact us through Facebook or Twitter, please be aware that these are managed by our Customer Service Team not HR, so any message sent via these platforms may take longer to reach them.

If you experience any technical difficulties when applying online, please contact our support helpdesk via email; support@reach-ats.com this is open 24/7 every day (with the exception of Christmas Day)

This Is Housing

Coastal is part of a dynamic and ambitious social housing sector in Wales with fantastic career opportunities.

The ‘This is Housing’ campaign has been created to tell the story about what it’s like to work in the sector, and the breadth of roles available

At ‘‘This is Housing you can find out what the careers are really like from the people who work in housing, learn what you need to get into the career you want and the best ways to apply for jobs in social housing, and find out about what housing associations do and where they are based.

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