Our beacons are a mix of values and principles that guide everything we do and how we do it.

Trust

We build trust through a culture of always being open, honest and doing what we say we’ll do.

Trust is central to how our teams work, knowing they are trusted to do the right thing in any given situation, rather than be delayed or confined by hierarchy or red tape. Trust leads to innovation and creativity with a ‘no blame’ culture that enables us to be flexible in providing services that matter.

We recognise the trust staff place in the organisation to safeguard their health, wellbeing and personal development and take these responsibilities seriously.

Respect

Respect is at the core of how we interact with residents, communities, partners, and each other.

We take care to create safe spaces where everyone feels welcomed, heard and able to be their authentic selves. We value diverse perspectives, and recognise the rights of every individual, taking active steps to tackle judgement and prejudice.

We respect the planet and acknowledge our role in protecting it for future generations, making every effort to minimise the environmental impact of our business.

Integrity

We make decisions based on what’s right, not what’s easy or popular, and we take responsibility for our actions. We design around what matters, so data integrity is important to us as a means of understanding our performance and guiding our efforts to continuously learn and improve.

Integrity is reflected in the way we manage finances and other resources, how we behave, how we seek and form partnerships, and how we advocate for, and bring about, change you can see.

Relationships

We focus on people, so good relationships matter to us. By investing time and effort into them, we build a culture that’s open, trusting and transparent; where challenge is not a threat but another means by which we can reflect, refine and grow together.

We work collaboratively and aim to be as open, engaged and proactive with residents and partner organisations, as we are within Beacon itself.

We know how much power words have, so we choose them carefully and pay attention to the language we use, particularly about ourselves and how we carry out our work.

Community

Beacons have united people and cultures throughout history. We base our work around collective action, shared leadership, and co-creation with local communities.

We pay attention to local strengths and ensure our services are inclusive, accessible, and influenced by the people they are meant to benefit.

Learning

Learning is fundamental to how we design, deliver, evaluate and improve our work. We encourage people to be adaptable, curious and experimental, so our work culture is characterised by knowledge-sharing, open communication, and leadership support.

We use data and actionable insights to help us learn what’s working and what’s not. This means we can improve our outcomes over time and focus on what matters. It is also central to how we understand our performance and are accountable for it.