Managing your home

In the section of our website you will find everything you need to know about managing your Coastal home, from paying your rent, to reporting a repair, contacting your housing officer and much more!

If you haven’t already, you can view and download our Resident Information Pack where you can find all the information you will need as a Coastal resident.

Don’t forget to follow our social pages on Facebook, Twitter, Instragram and Linkedin to get more updates!

View and download the Resident Information Pack

Your rent

Have a question about your rent? Use the links below to find what you’re looking for. If you still have a question, you can call our Rent Management Team on 01792 479200 and press option 1.


From reporting a repair to reading most frequently asked questions relating to our maintenance department, you can find everything you need to know here! If you need to speak to someone regarding a maintenance query, you can call 01792 619400.

Managing my tenancy

If you have a question about your tenancy, it’s best to speak to your Housing Officer, which you can find using the link below. If you haven’t already, check out our frequently asked question incase you find your answer there. Don’t forget you can find a lot of information relating to your Coastal home, in our Coastal Welcome Pack.

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